Privacy Statement

16-02-2024

Your privacy is of great importance to us. For this reason, we adhere to the privacy legislation. This means that your data is safe with us, and that we always handle it with care. This privacy statement explains what we do with the information that we learn about you. If you have any questions, or would like to know exactly which of your data we track, please contact us.

Contact form

You can use the contact form to ask us questions or make requests. For this purpose, we use your company name, the name of the contact person, e-mail address and telephone number. We need these details to contact you. We store this information in accordance with how necessary the nature of the form or the content of your e-mail is for giving a complete response and handling your query.

Cookies

Website with functional & tracking cookies

Our website uses cookies. Cookies are small files that can store information on your computer, phone or tablet. We use functional cookies to ensure that the website works properly and functionally. Tracking cookies can also measure and record browsing behaviour.

Our website uses both functional and tracking cookies.

When you first visit our website, we display a cookie notice explaining the cookies. In doing so, we ask for your consent to use these cookies. Our cookie statement explains which cookies we use and for what purpose. It is possible to provide separate consent for each cookie category by using the relevant check box.

We have made agreements about the use of cookies with other companies that place cookies. However, we do not have complete control over what they themselves do with the cookies. Therefore, we recommend that you read their privacy statement too.

If you no longer want to receive these cookies on our website, please change your cookie preferences in our cookie statement.

Google Analytics

We use Google Analytics to track the way visitors use our website. We have signed Google's ‘Data Processing Amendment’, which contains strict agreements on what they are allowed to track. We have not granted Google permission to use the Analytics information collected for the purpose of other Google services. We have Google anonymise the IP addresses. You consent to this by using the cookie alert.

Right of access

In accordance with the relevant Dutch and European legislation, as a data subject you have certain rights with respect to the personal data processed by us or on our behalf. We explain below what these rights are and how to invoke them. In principle, in order to prevent misuse, we only send copies and transcripts of your data to your e-mail address that is already known to us. If you would like to receive the data at a different e-mail address or by post, for example, we will ask you to provide proof of identification. We keep records of completed requests. In the event that we receive a request to have data erased, we use anonymised data in our administration. You will receive all transcripts and copies of data in the machine-readable data format we use in our systems. You have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at any time if you suspect that we are using your personal data inappropriately.

Inzagerecht

You always have the right to inspect the data we process (or have processed) that relates to you as a person or can be traced back to you. You may submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will use the e-mail address known to us to send you a copy of all data with a list of the processors holding this data. We will indicate the category under which we have stored this data.

Right to rectification

You always have the right to rectification of the data we process (or have processed) that relates to you as a person or can be traced back to you. You may submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will use the e-mail address known to us to send you confirmation that the data has been rectified.

Right to restrict processing

You always have the right to restrict the data we process (or have processed) that relates to you as a person or can be traced back to you. You may submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will use the e-mail address known to us to send you confirmation that the data will no longer be processed until you lift the restriction.

Right to data portability

With respect to your data that we process (or have processed) that relates to you as a person or can be traced back to you, you always have the right to have this data processed by another party. You may submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will use the e-mail address known to us to send you copies or transcripts of all data about you that we have processed or have had processed on our behalf by other processors or third parties. This means that in all likelihood, we will no longer be able to continue providing services, as we can no longer guarantee the secure linking of data files.

Right to object and other rights

Where relevant, you have the right to object to the processing of your personal data by or on behalf of Acomo Akoestiek. If you object, we will immediately cease data processing while your objection is being dealt with. If your objection is found to be justified, we will make transcripts and/or copies of data that we process (or have processed) available to you, and then cease processing permanently. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that makes this right applicable. However, if you believe otherwise, please get in touch with our privacy contact person.

How will your data be secured?

Personal data security is of great importance to us. We take the following measures to protect your privacy:

  • Access to personal data is protected with a username and password
  • We use secure connections (Secure Sockets Layer or SSL) that shield all information between you and our website when you enter personal data

Amendments to this Privacy Statement

When we change our services or business operations, we naturally need to update the privacy statement as well. Therefore, always note the date above and check regularly for new versions. We will do our best to announce changes separately as well.

Submitting a complaint

If you feel we are not helping you in the right way, you are entitled to file a complaint with the regulator, which is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Analysis and statistics

We keep statistics on the use of our service, through which we are also able to view individual data. We use these statistics to improve our service, for example by only showing relevant information. We may combine your personal data to learn more about you. Naturally, we will respect your privacy at all times. If you do not want us to combine your personal data, please feel free to notify us at any time.

You consent to this by using the cookie alert. We store this information for one year.

Location data

For the purposes of our service, it is sometimes necessary for us to know where you are located. In this event, we will ask you separately whether we may know this. We will only receive this data if you give your consent.

For this service, we use the navigation and location software on your phone, tablet or computer. We have no control over what the creators of this software (such as Google Maps) do with this data. Therefore, we recommend that you always read their privacy statement too.

Third parties who process your data

We sometimes engage third parties to help us perform our services. We only disclose your data to other parties if it is absolutely necessary for our services, or if the law requires it. Examples include our IT service providers who support us with problems, marketing parties who help us with our marketing, delivery partners who deliver your goods, or the police, if we report a suspicion that fraud may be occurring. Supporting parties only gain access to your personal data if they provide you with a service on our behalf.

We use various programs for analytical and marketing purposes. Social media buttons and links are included on our website. The administrators of these services (such as YouTube, LinkedIn, Pure Chat, Facebook, Hotjar, Google Maps, Google Ads and Bing Ads) may collect your personal data after receiving your approval to do so. They ensure that ads contain as many interesting or attractive offers as possible, and may send you advertisements themselves. They may even approach you themselves to sell you things. They can only do so after you have given your consent for this through our cookie alert. You can withdraw this consent at any later date. More information about this is available in our cookie statement and the privacy policies of these parties. We never sell your information to third parties.

Some partners are located outside the European Union (such as Google Analytics and YouTube). We have strict agreements with them and they must comply with the European privacy law. We always ask for your consent before they get access to your data.

Leadinfo

We make use of the lead generation services provided by Leadinfo B.V., Rotterdam, the Netherlands. The tool recognises business visits to our website based on IP addresses, and shows us publicly available information such as company names or addresses. In addition, Leadinfo places two first-party cookies aimed at evaluating user behaviour on our website and processing domains from form entries (e.g., ‘Leadinfo.com’) to correlate IP addresses with companies and improve services. More information is available at www.leadinfo.com. The following page enables you to opt out if you wish: https://www.leadinfo.com/en/opt-out. If you opt out, your data will no longer be recorded by Leadinfo.

Who is responsible for your data?

Acomo Akoestiek

Rijnstraat 51B
4191 CK, Geldermalsen

The Netherlands

+31 (0)345 - 745 401

info@acomo-akoestiek.nl

This cookie policy has been created and updated by Cookie Scanner.
This cookie table has been created and updated by the CookieFirst CMP.

Consent to the use of cookies.

For our website to function properly we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to properly document this we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: https://cookiefirst.com referred to as CookieFirst.

When you access our website, a connection is established with CookieFirst’s server to give us the possibility to obtain valid consent from you to the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have consented and to properly document this. The data processed is stored until the predefined storage period expires or you request to delete the data. Certain mandatory legal storage periods may apply notwithstanding the aforementioned.

CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is article 6(1)(c) of the General Data Protection Regulation (GDPR).

Data processing agreement

We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.

Server log files

Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:

  • Your consent status or the withdrawal of consent
  • Your anonymised IP address
  • Information about your Browser
  • Information about your Device
  • The date and time you have visited our website
  • The webpage url where you saved or updated your consent preferences
  • The approximate location of the user that saved their consent preference
  • A universally unique identifier (UUID) of the website visitor that clicked the cookie banner
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